Refund Policy

Eligibility for Refunds

  • Refunds are available for products that are unused, in original packaging, and in resalable condition.
  • Refund requests must be made within [X] days of receiving your order.
  • Certain products, such as personal-use items, consumables, or hygiene products, are not eligible for a refund.

How to Request a Refund

  • Contact us at [your email] with your order number and reason for the refund.
  • Our support team will provide instructions on returning your item.

Refund Process

  • Once we receive your returned item and inspect it, we will notify you of the approval or rejection of your refund.
  • Approved refunds will be processed via your original payment method within [X] business days.

Partial Refunds

  • Partial refunds may be granted for items that are damaged, missing parts, or not in original condition.

Exchanges

  • Currently, we do not offer direct exchanges. If you wish to exchange an item, please request a refund and place a new order.

Shipping Costs

  • Shipping costs for returned items are the responsibility of the customer unless the return is due to a defective or incorrect item.